Below are frequently asked questions regards the My Telford service.
Please see the table for details of browsers supported by My Telford. If you are unsure what browser version you are using go to www.whatsmybrowser.org (opens new window) to check.
| Browser | Supported | |
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| Microsoft Edge |  |
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| Internet Explorer 11 (IE11) |  |
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| Internet Explorer 10 (IE10) | |
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| Internet Explorer 9 (IE9) |
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| Internet Explorer 8 (IE8) |
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| Internet Explorer 7 (IE7) |
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| Internet Explorer 6 (IE6) |
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| Google Chrome (latest publicly released version) |
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| Mozilla Firefox (latest publicly released version) |
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| Apple Safari (latest publicly released version) |
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| Opera (latest publicly released version) |
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Email Telford & Wrekin Contact Centre contact@telford.gov.uk.
When signed in to My Telford click on "My Profile" and then "Update Profile". You can then change your Last Name on this page. When complete click "Save" and it will update your details.
Refer back to the email you received with the reference number on and email Telford & Wrekin Contact Centre contact@telford.gov.uk. All your service requests should show on the dashboard of My Telford.
Email Telford & Wrekin Contact Centre contact@telford.gov.uk.
When signed in to My Telford click on "My Profile" and then "Update Profile". You can then change your Address on this page. By changing the postcode it will display all addresses for that particular postcode and you can select the relevant one. When complete click "Save" and it will update your details.
